Frequently Asked Questions
6slive FAQ — Answers to All Your Questions
From opening an account to bKash deposits, bonuses, cricket betting, and safe gaming — find everything you want to know about 6slive in one place.
Welcome to 6slive. This FAQ page is designed to give direct and detailed answers to the most common questions from players in Bangladesh. Below you will find a total of 23 questions and answers organized into five topic groups. If you do not find the answer to your question here, our 24/7 live chat support is always ready to help you.
Account and Registration
To open an account at 6slive, you need an active mobile number and a valid national ID card or passport. The registration process is entirely online and takes only a few minutes. Provide accurate information during registration, as identity verification is required at the time of withdrawal. Each person may only open one account.
6slive is only for individuals aged 21 and above. You must provide your date of birth during registration, and proof of age may be required at the time of verification. Accounts found to belong to underage users are immediately closed and any deposited funds are returned.
Click the "Forgot Password?" option on the login page and enter your registered mobile number or email. A one-time password (OTP) code will be sent to your phone. Use that code to set a new password. If you have trouble, email [email protected] or get help via live chat.
No. Under 6slive's rules, each person may hold only one account. If multiple accounts are detected from the same device or IP address, they may be permanently closed and any deposited funds may be forfeited. Family members may open their own accounts using separate devices and their own personal details.
To verify your account, upload a clear photo of your national ID card or passport along with a selfie of your face. If you use bKash or Nagad, a mobile banking statement may also be requested. Verification is usually completed within 24 hours. Once verified, your withdrawal limit increases.
Deposits and Withdrawals
A bKash deposit is usually credited to your 6slive account instantly or within a maximum of 5 minutes. Temporary banking disruptions may occasionally cause a slight delay. If the deposit does not appear, contact live chat with your transaction ID and our team will resolve it quickly.
The minimum deposit at 6slive is ৳200. This applies equally to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. You can easily start playing even on a small budget and take advantage of the welcome bonus.
On the 6slive cashier page, select "Deposit" and choose the Nagad option. Send the specified amount to the provided Nagad number and enter the transaction ID on the cashier page. Your balance is usually updated within a few minutes. Providing the correct transaction ID for each deposit is required.
Withdrawal requests are usually processed within 5 to 30 minutes. Withdrawals are faster for verified accounts. The minimum withdrawal amount is ৳500. The fastest payments are received via bKash and Nagad.
6slive does not charge any fees for deposits or withdrawals. However, bKash, Nagad, or your bank may apply their own transaction fees — these are determined by your mobile banking or bank's own policies. Check the relevant provider's fee structure before making a transaction.
Bank transfer deposits may take slightly longer to process than mobile banking deposits. They are generally completed within a few hours, though this may vary by bank. Transfers are accepted from any bank including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank. After transferring, confirm via live chat with your reference number.
Games and How to Play
To bet on Bangladesh Premier League (BPL) matches, go to the cricket section of 6slive. There you will see ongoing and upcoming BPL matches. Markets are available for match winner, toss, top run scorer, and more. Betting is possible both before the match starts and while the match is in progress.
Yes, 6slive is fully mobile-friendly. You can play directly from the browser on both Android and iOS devices — no separate app download is needed. Slot games, live casino, and cricket betting all work just as well on mobile. Make sure you have a stable internet connection for the best experience.
RTP (Return to Player) is a theoretical statistic that indicates how much a game returns on average over the long term. For example, a 95% RTP means that over a long period, an average of ৳95 is returned for every ৳100 wagered. However, this is not a guaranteed outcome for any individual session — results vary in the short term.
The 6slive live casino section features games from leading providers such as Evolution Gaming and Ezugi. Live blackjack, live roulette, live baccarat, Dragon Tiger, and many more games are available. Each game is streamed live with a real dealer, delivering an authentic casino experience.
Yes. 6slive only uses games from certified game providers such as PG Soft, JILI, Pragmatic Play, and Spribe, which use Random Number Generator (RNG) technology audited by independent third parties. This ensures that every spin or hand is completely independent and not predetermined.
Yes, betting on IPL and ICC T20 World Cup as well as other international cricket tournaments is possible at 6slive. Bangladesh Tigers matches are given special highlights. New markets are added during tournaments and special promotions are offered. Check the cricket page for the latest updates.
Bonuses and Promotions
6slive offers new members a 100% first deposit bonus of up to ৳15,000. This means if you deposit ৳1,000 you receive an extra ৳1,000 bonus for a total balance of ৳2,000. If you deposit ৳32,000 the maximum ৳15,000 bonus is added for a total of ৳47,000. The maximum bonus amount is ৳15,000.
The wagering requirement for the 6slive welcome bonus is just 10 times, which is much lower than the market average. This means if you receive a ৳1,000 bonus, you need to place a total of ৳10,000 in wagers before you can withdraw. See the terms and conditions page for full details on bonus requirements.
The 6slive VIP program has three tiers: Bronze, Silver, and Gold. New players start at the Bronze tier and can move up through regular play. The Bronze tier offers up to 0.3% weekly cashback, Silver up to 0.7%, and Gold up to 1.0%.
Yes, 6slive regularly offers special promotions for Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh, and Victory Day. These promotions may include extra deposit bonuses, free spins, or cashback. Check the 6slive promotions page regularly for updates or ask via live chat.
6slive has a referral program — if you refer a friend and they open an account and make a deposit, both of you have the opportunity to earn a bonus. Contact live chat or check the promotions page for details on the current referral offer. Referred players are also eligible for the welcome bonus.
Safety and Responsible Gaming
6slive uses SSL encryption technology to keep all data and transactions secure. Your personal information is not shared with third parties. An additional layer of security is maintained for financial transactions. Please read our privacy policy page for more details.
6slive takes responsible gaming very seriously. If you feel your play is getting out of control, you can contact us via live chat or at [email protected] to activate self-exclusion. You can also set deposit limits. Visit our responsible gaming page for more information.
Self-exclusion is a protective measure that allows you to temporarily or permanently close your account for a specified period. You can choose any duration — 30 days, 6 months, or permanent exclusion. Logging in will not be possible while exclusion is active. Requesting it via live chat takes effect immediately.
Yes, the 6slive customer support team provides full service in Bengali 24 hours a day, 7 days a week. You can speak with a representative immediately via live chat. To contact us by email, use [email protected]. We are always ready for any questions or issues.
6slive is for ages 21 and above only. To prevent younger family members from accessing this site, use parental control software on your device and keep your login details private. If you notice any suspicious activity, notify our support team and we will act quickly.
6slive uses strong encryption, but there are steps you should take to keep your account secure: use a strong and unique password, do not share your password with anyone, avoid logging in on public Wi-Fi, and do not click on suspicious links. If you notice a problem, contact support immediately.
Still have questions? Contact support
Our Bengali-speaking team is by your side 24/7 — always ready to answer any question you have.